英文商務道歉信范文

　　在人們往來越來越密切的今天，我們常常要運用到道歉信，道歉信可以幫助我們表示遺憾和歉意，表明愿意補救的.愿望，提出建議或安排。大家知道道歉信的格式嗎？以下是小編精心整理的英文商務道歉信范文，希望能夠幫助到大家。

英文商務道歉信范文1

Dear Mrs. Hoo.

　　I feel I owe you a personal apology for my insensitive comment at the meeting yesterday. I know these days since John's funeral have been very difficult for you, and I was clearly out of order in making reference to “merry widows.” I'm sorry you had to suffer from my foolishness.

　　I hope you will be able to forgive me. I have tremendous respect for you and your abilities, and I hope we can continue to work well together. I'm terribly sorry.

　　Regards,

　　Tom

親愛的胡夫人：

　　我為我在昨天會議中的不當言辭向您道歉。我知道，自約翰下葬以后，這些日子您一定是非常難過的，而我居然說起“快樂的寡婦”之類的話，我想當時我一定是腦子出了問題。很抱歉，都是因為我的愚蠢給您帶來了痛苦。

　　我希望您能原諒我。我非常尊重您本人以及您的能力，并且希望我們能夠繼續在一起愉快地工作。我真的非常非常抱歉。

此致

敬禮!

英文商務道歉信范文2

Dear Ms Jeremy,

　　Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.

　　After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.

　　According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.

　　I would like to offer our apologies once again and thank you being an excellent customer.

　　Yours sincerely,

XXX

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