給客戶的英文道歉信

　　給客戶的英文道歉信怎么寫?下面請看小編給大家整理收集的給客戶的英文道歉信，歡迎閱讀參考。

　　一、給客戶的英文道歉信怎么寫?

　　You had an appointment with your friend last Friday. Unfortunately, you did not keep the appointment because your mother fell ill at that time. Write a letter to your friend to:

　　1.apologize for not attending the appointment as planned,

　　2.explain why you could not meet him/her that day,

　　3.make suggestion for another appointment next time.

　　Dear Linda,

　　稱呼：寫給關系親密的`個人

　　I am excessively sorry to say that I had failed to keep the appointment that we made last Friday.

　　Now, I am writing you this letter of apology to show my deep regret.

　　Please accept my sincere apology. I hope you will understand me and excuse me for my failure to turn up.

　　第一句是本段的中心句，直接道出道歉的原因。

　　(積累：I am excessively sorry to do …; fail to do …; make an appointment)

　　第二句展開道歉，真誠的表達自己的歉意。

　　(積累： letter of apology)

　　第三、四句表達自己希望對方接受歉意。

　　(積累：excuse … for …; turn up)

　　The reason for my absence was that my mother fell ill at that time.

　　I had no way out because I had to send her to hospital and look after her.

　　Therefore, it’s not in my power to meet you.

　　第一句是本段的中心句，綜述寫信人出現過失的原因。(積累：The reason for … was that…; fall ill)

　　第二句是本段中心句的展開，講述當時的處境和情況。

　　第三句承接上一句，表述事實面前的不可抗力。進一步澄清出現過失的原因。

　　(積累：in one’s power)

　　Naturally, I want to suggest that we should make another appointment next time.

　　I shall be obliged if you will kindly write and tell me when and where you will be at convenience.

　　We may meet again and I hope to see you soon.

　　第一句提出下次見面的建議。

　　(積累：suggest表示“建議”，后接從句用should+動詞原形)

　　第二句是征詢對方下次見面的具體地點和時間。

　　(積累：be obliged; at convenience)

　　最后一句期待下次見面。禮貌收尾

　　Yours sincerely,

　　Li Ming

　　信件結尾和署名

　　二、寫給客戶的英文道歉信范文：

　　March 20, 2016

　　Dear Mr. **,

　　I feel so sorry that my manager would be unable to perform your agreement of meeting on Friday. Please forgive us for he have got something urgent to Beijing.My manager also feels guilty for it and suggests If you would give us a chance, we hope to put off the meeting in next Monday. I must genuinely make an apology to you for my failure of keeping my promise again.

　　Yours,

　　***

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